Do-Not-Call Policy
PRIVACY NOTICE
Federal and state laws impose various obligations on InsurancesHQ to respect the preferences of any person who does not wish to be contacted for telemarketing purposes. It is InsurancesHQ’s policy and practice to comply fully with all federal and state laws and regulations governing telemarketing and informational calls. InsurancesHQ employees, contractors, service providers, affiliates, and other persons or entities (collectively, “Representatives”) responsible for contacting customers and prospective customers by telephone are required to comply with the policies and procedures set forth herein as well as all applicable laws and regulations.
InsurancesHQ Corporate Do-Not-Call List
InsurancesHQ maintains an internal DNC List (the “InsurancesHQ DNC List”) to help ensure that it and its Representatives do not call consumers who do not wish to be contacted by InsurancesHQ. Any and all consumers who request to be added to the InsurancesHQ DNC List are added to the list at or about the time the request is made, and in no event more than 30 days from the date of the request.
InsurancesHQ’s Representatives are required to notify InsurancesHQ about any consumer who has requested to not be contacted regarding InsurancesHQ’s products and services so that they may be added to the InsurancesHQ DNC List.
InsurancesHQ and any Representatives that call on its behalf access and scrub against the InsurancesHQ DNC List prior to making any outbound calls to consumers.
National Do-Not-Call Registry
InsurancesHQ purchases the National Do-Not-Call Registry (“Registry”) annually and obtains a copy on or about the beginning of each calendar month, and in no event more than 31 days prior to a telemarketing call being placed. InsurancesHQ and any Representatives that call on its behalf access and scrub against the Registry prior to making any outbound telemarketing calls to consumers.
State Do-Not-Call Lists
InsurancesHQ purchases all applicable state Do-Not-Call lists (“DNC”) in accordance with respective state law, and scrubs against such lists prior to placing any outbound telemarketing calls to consumers in such states. InsurancesHQ requires that all Representatives who engage in telemarketing on its behalf ensure that they are in compliance with all relevant state laws regarding telemarketing.
InsurancesHQ trains its employees who are engaged in telemarketing on these policies and compliance with telemarketing laws.
InsurancesHQ takes compliance with federal and state telemarketing laws and regulations seriously, and thoroughly investigates all consumer complaints.
